TITBIT helped Theme Park restaurant increase check averages by 20%
Delaware North operated Orbit Café at Kennedy Space Center saw a 20% rise in average check size due to Titbit’s Integrated Self-Serve Kiosk Solution.
Parks are an ideal place for families to visit, bond and have a great time. Kennedy Space Center is an international tourist attraction and draws more than 1.5 million visitors annually from all over the world. The challenge lay in meeting the food requirements of thousands of guests every single day.
Delaware North partnered with Titbit Inc. to launch Self-Service Kiosk at Orbit Café in Kennedy Space Center that provides restaurant-style dining experience to the guest visiting the Park. The guest use touchscreen Kiosk that feature extensive made to order menu, menu selection in different language and ability to pay with both credit card and cash. The kiosk have photos and descriptions of every item, which allows users to quickly assess the options. Guest can review and modify their order before making the payment. After completing the order, guest gets a receipt with the pickup station number from where they need to pick up the order once their order number is displayed on the Order Announcement Screen.