Wichcraft Adds Self Ordering Kiosk by XPR POS
Wichcraft Tom Colicchio & Co is a chef inspired concept serving the freshest sandwiches, salads, and breakfast. Wichcraft was looking for a solution to help speed up the customer ordering experience and selected XPR POS by Titbit. Together, Wichcraft and XPR POS implemented two countertop kiosks at Wichcraft’s Garment District location on 39th & Broadway, NYC. XPR POS was able to integrate with the existing kitchen and receipt printers and credit card processor to help reduce cost for this initiative. The kiosks will not only speed up the ordering process but will also help increase check average and operational efficiency.
The customer simply skips the line to use the self-serving solutions when desired, which is especially helpful at peak hours. Wichcraft has added beautiful pictures of the menu for the guests to scroll through with modifiers that allow customization such as a different bread type or to hold something it normally comes with. The guests are able to complete payment without a cashier and then either adds table numbers onto orders for table service or picks up their meal at the counter when their name is called.