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Revolutionizing Customer Experience: Introducing XPR POS's Order Ready Boards

Revolutionizing Kitchen Operations: XPR ODB feature to its offerings

The Order Ready Boards are an intuitive addition to the XPR POS system, designed to provide real-time updates on the status of customer orders. Once an order is placed through a kiosk or the POS system, it appears on the Order Ready Board under "In Progress". This visibility allows customers to track the progress of their orders in real-time, reducing the uncertainty and wait times that can negatively impact their dining experience.

The moment an order is marked as ready for pick-up by the kitchen staff, its status on the Order Ready Board updates to "Ready for Pick up". This simple yet effective communication tool not only enhances customer satisfaction by keeping them informed but also optimizes the pick-up process, making it smoother and more efficient.

Here's how these features benefits both businesses and their customers:

-Call Out Name or Number XPR can automatically call out the order number or customer name until the order is picked up by the customer.

-Display Ready and In Progress Orders Display ready and in progress orders in a variety of different layouts

-Completely Themeable The Order Status Board is completely themeable. Use your brand colors and fonts

-Works with your POS The Order Status Board can directly pull orders from Oracle Simphony, Brink POS, Heartland POS etc. so you can even display orders directly punched in from the cashier stations

-Promotion Banner Show a banner video or graphic with promotions, offers or announcements

-Companion Expo App Use the companion expo application to trigger notifications, print consolidated tickets or labels or to bump or recall orders.

In conclusion, XPR POS's Order Ready Boards redefine the guest experience by removing the wait near pick-up areas, allowing customers to proceed to the pick-up station only when their order is ready. This enhancement not only streamlines service but also sets a new benchmark in customer satisfaction, distinguishing businesses with XPR POS in the competitive market.