How XPR Fleet Manager Powers 100+ Brands Across 15+ Countries — From a Single Dashboard

XPR Fleet Manager is the powerful, centralized device management platform that gives operations and support teams full visibility and control over every kiosk in the field — no matter where it is. It's the reason XPR can serve 100+ brands, operate in 40+ airports and 10+ national parks, and deliver a seamless self-ordering experience across 15+ countries.

The Scale Challenge

At this scale, managing kiosks with spreadsheets, manual site visits, or reactive troubleshooting simply doesn't work. A kiosk going offline at a busy airport terminal or a national park concession stand during peak season can mean lost revenue and frustrated guests.

That's why XPR built Fleet Manager — a centralized command center designed to give teams the real-time visibility and remote control they need to keep every device running at peak performance.

Admin Dashboard — Your Bird's-Eye View

The Fleet Manager Admin Dashboard is the first thing you see when you log in, and it immediately answers the most important questions:

• How many total kiosks are in the field?
• How many are currently online?
• How many are offline and may need attention?
• What software versions are running across the fleet?

The dashboard features visual charts showing Kiosk Version Rollout, making it easy to see at a glance whether your fleet is up to date or if certain locations are lagging behind on updates. Powerful filters let you drill down by organization, property, or region for targeted insights.

This bird's-eye view is what allows a small team to manage thousands of devices with confidence.

Live Statistics — Real-Time Device Intelligence

When you need to go deeper, Fleet Manager's Live Statistics give you a real-time window into the health of every individual kiosk:

• Network & Connectivity — Monitor IP addresses and network status to ensure devices stay connected.
• Software Versions — See the exact kiosk app version running on each device.
• CPU Utilization — Track processor load to identify performance bottlenecks before they impact the guest experience.
• Memory Utilization — Monitor RAM usage in real time to prevent slowdowns.
• Disk Utilization — Keep tabs on storage capacity before it becomes a problem.

This level of granular, real-time intelligence means support teams can proactively address issues before they escalate — often before the on-site team even notices something is wrong.

Uptime Monitoring — Know Before Your Customers Do

Uptime is everything in hospitality. A kiosk that's down during the lunch rush at a busy airport food court isn't just an inconvenience — it's lost revenue.

Fleet Manager's Uptime Monitoring provides a detailed timeline showing the status of each kiosk. You can filter by 24 hours, 7 days, or 30 days to spot patterns, identify recurring issues, and ensure that uptime targets are being met.

This proactive visibility ensures issues are caught and addressed before they impact the guest experience.

Hardware Information — Complete Device Profiles

Every kiosk in the fleet has a complete hardware profile accessible through Fleet Manager. Support teams can instantly view:

• Full system specifications including processor type, RAM, and storage
• Operating system version and build information
• Network configuration details including IP address and network type

This eliminates the guesswork when diagnosing hardware-related issues and dramatically reduces the time to resolution.

Services & Applications — Start, Stop, Restart Remotely

Fleet Manager gives teams direct control over the services and applications running on each kiosk. From the Services & Applications tab, you can see which services are currently running or stopped — including the Kiosk App and other supporting services — and take action with a single click.

Need to restart a service? Just click the Restart button. No phone calls, no dispatching technicians, no waiting. The ability to remotely manage services saves time, reduces costs, and keeps kiosks operational.

Remote Actions — The Power to Act from Anywhere

Fleet Manager's suite of remote actions allows support teams to perform critical maintenance tasks without ever leaving their desk:

• Collect Logs — Pull application or system logs remotely for quick issue diagnosis.
• Install or Update Kiosk Software — Push new kiosk application versions to devices remotely, ensuring every location is running the latest software.
• Run Verification Checklists — Execute predefined checklists on devices to verify configurations and ensure compliance.

These remote capabilities are what make it possible to manage a global fleet without maintaining large on-site support teams at every location.

Scalable Hospitality Technology

Fleet Manager transforms kiosk management from a logistical nightmare into a streamlined, proactive operation. Whether it's a self-ordering kiosk in a national park in Utah, a quick-service restaurant in London, or an airport terminal in Dubai, Fleet Manager ensures every device is monitored, maintained, and optimized — all from a single dashboard.

This is what scalable hospitality technology looks like.

Want to learn how XPR can transform your self-ordering experience? Visit www.xprpos.com or contact our team today.